Hospital/Health Care Management

Hi.

• The course is offered via FutureLearn (in partnership with Deakin University). It aims to teach how hospitals can improve patient-flow, reduce delays, and manage the “patient journey” to improve overall patient experience. 

• It's aimed at healthcare professionals.

• Go to the FutureLearn website

1. • Open your browser and visit FutureLearn.com. Then search for “Hospital Operations: Improving Patient Experience”.

   • Alternatively, you can search “Hospital Operations: Improving Patient Experience FutureLearn” on Google and follow the result from FutureLearn.

2. Create / Log in to your FutureLearn Account

   • If you don't already have an account, you'll need to sign up — typically with your email. If you have one, just log in.

   • Make sure you verify your email if required.

3. Find the Course Page & Click “Join Course”

   • On the course page, there should be a button like “Join course” (or “Start course”) — click that to enroll. On many FutureLearn courses, you can enroll for free (at least to access content).

   • If the course is currently available, you'll be able to start immediately (or on the next start date).

4. Choose whether to take Free Version or Upgrade (if you want Certificate)

   • Many FutureLearn courses allow you to “audit” (free access) or “upgrade” to pay and get a certificate. For this course, a “Certificate of Achievement” is available on successful completion.

   • If you want a certificate to add to your credentials, consider upgrading.

5. Complete the Coursework & Requirements

   • The course is self-paced (or runs on a set schedule) — complete the video lectures / readings / activities as per weekly requirements. According to sources, this course is about 2 weeks long, ~3 hours/week.

   • Finish all assignments / required steps to qualify for the certificate (if you upgraded).

6. Get Certificate (if opted for)

   • After successful completion, you'll get a digital certificate (if upgraded).

   • This certificate can often be downloaded or saved (PDF/digital).