Importance of Psychology in the field of Hospitality Management
Psychology is the scientific study of mind and behaviour while hospitality management or industry is the field of managing a hospitality business to ensure guests have a positive experience. Hence psychology plays a vital role for students who want to pursue a career in the field of hospitality, especially understanding of the subject social psychology.
To highlight a few areas that social psychology helps throw light or broaden a student's understanding of guests behaviour and reaction are as follows:
- Evaluating a guest's emotional quotient: allowing them to respond to guesses based on their assessments of the guests emotions and also keeping their emotions in check while handling guests is very important. e.g. one cannot let personal emotional baggage get in the way of one's interaction with a guest
- Forming first impressions: Positive first impressions is an integral part of receiving guests, the way one interacts with guests on the very first meet sets the tone to their future interactions with that individual.
- Perception: anticipating guests needs before the guests can even request is very important especially when the guests has been a frequent visitor or a VIP member etc.
Understanding body language: being alert to the guests body language either can help put a guest at ease or escalate the matter at hand further
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V. M. Salgaocar Institute of International Hospitality Education, Raia, Salcete
Margao ( Goa)
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Student Forum
Anything you would want to ask experts?Answered 9 months ago
V.M. Salgaocar Institute of International Hospitality Education eligibility criteria specifies the minimum qualification and aggregate required to apply for a course. The minimum qualification required to apply for UG courses is Class 12. Below is the course-wise eligibility for VMSIIHE:
| Course Name | Common Eligibility |
|---|---|
| BSc | Class 12 or equivalent in Arts/ Commere/ Science/ Vocational stream from a recognised board |
| MSc | BSc Hospitality Management/ Hospitality studies/ Hotel Management/ Tourism and Hospitality Administarion/ Home Science degree from a recognised university |
N
Guide-Level 15
Answered 9 months ago
There are a total of 180 seats in BSc at VMSIIHE. Candidates are offered seats in BSc programme based on UGAT or NCHMCT JEE scores. Below is BSc specialisation-wise intake at VMSIIHE:
| BSc Specialisation | Intake |
|---|---|
| International Hospitality Management | 120 |
| Culinary Arts | 60 |
N
Guide-Level 15
Answered 9 months ago
Candidates need to pay an application fee to register for admission at VMSIIHE. The application fee for each course is INR 500. Aspirants need to pay the fee via any of the online payment modes. Besides, aspirants also need to fill out the personal, academic and contact details in the form.
N
Guide-Level 15
Answered 9 months ago
The answer to this question depends on the course applied by the candidates. VMSIIHE considers UGAT or NCHMCT JEE scores for admission to BSc programmes. Besides, aspirants do not require qualifying any entrance exam score for admission to MSc programme. Selected candidates have to further pass the
N
Guide-Level 15
Answered 11 months ago
It's rather easy to get admission at V.M. Salgaocar Institute of International Hospitality Education (VMSIIHE), but there is a set of criteria, which needs to be achieved. The institute has the merit-based admission process that requires candidates to have 50 percent to 55 percent of aggregate in Cl
J
Contributor-Level 10
Answered 11 months ago
V.M. Salgaocar Institute of International Hospitality Education, the top-reputed hotel hospitality college. As ranked in the top 15 Emerging Hotel Management Colleges by India Today's 2023, this institute offers students different undergraduate and postgraduate degrees through an academic curriculum
J
Contributor-Level 10
Answered 11 months ago
V.M. Salgaocar Institute of International Hospitality Education (VMSIIHE) is said to be a good option for pursuing a B.Sc., especially in Culinary Arts and International Hospitality Management. The institute has scored well, with an average rating of 4.4/5 for its programs. This reflects the student
J
Contributor-Level 10
Answered 11 months ago
V.M. Salgaocar Institute of International Hospitality Education (VMSIIHE) ranked one among India's emerging hotel management colleges. In the overall list of 2023 by India Today, it ranked 59. The institute has also gained more popularity because it is considered a specific leader in the hospitality
J
Contributor-Level 10