62% of Indian Test Takers Fear Accent Bias in English Exams, 74% Worry About Appearance Impact: Pearson Survey

Pearson Test of English is a globally recognized language exam for Study, Work, and Migration Visas

A new Pearson survey reveals that 62% of English language test takers in India believe their Indian accent could negatively impact their scores, while 74% feel their appearance may also influence results when assessed by human examiners. The study, based on responses from 1,000 test takers, highlights widespread concerns about biases related to looks, accents, and social perceptions in high-stakes language assessments. Additionally, 64% of respondents believe adopting a non-Indian accent could improve their scores, and 76% think dressing formally may lead to better evaluation outcomes.

Biases in Language Testing

The survey underscores the role of unconscious bias in English language testing, revealing that 59% of test takers fear being treated differently based on their skin color, with lighter-skinned individuals potentially receiving more favorable treatment. Similarly, 64% of respondents believe that how they dress may create a wrong impression, a sentiment particularly strong in Maharashtra (67%).

The study also found that job roles and educational background are perceived to influence treatment. Seven in ten respondents, especially those in Maharashtra, Tamil Nadu, and Uttar Pradesh, believe that having a prestigious job or strong educational qualifications could earn them more respect during language assessments.

Societal Perceptions and Test Performance

The impact of these biases is particularly pronounced in states like Andhra Pradesh, Uttar Pradesh, and Tamil Nadu, where 63% of test takers believe removing their Indian accent would improve their scores. In Punjab, 77% of respondents feel that their appearance could affect their speaking test outcomes, highlighting the deep-seated influence of social perceptions in the evaluation process.

The preference for specific accents is also notable. Nearly 35% of respondents, particularly in Tamil Nadu, think an American accent contributes to better scores, while 21%, especially in Uttar Pradesh, believe a British accent provides an advantage.

Changing Identity for Better Scores

The findings suggest that many test takers feel pressured to modify their real selves to secure better scores. Over three in four respondents (76%) believe dressing professionally can create a more “acceptable” impression and potentially improve their test results.

Commenting on the survey findings, Prabhul Ravindran, Director of English Language Learning, Pearson India, stated, "For many years in India, people’s insecurities with their accents and appearances have determined their opportunities, ultimately affecting their earning potential. We have seen this play out even in critical situations where people’s futures are at stake. The English language testing and broader global mobility space are not immune to these challenges. However, at Pearson, we are transforming this landscape. Our evaluation system leverages responsible AI and language experts to focus solely on assessing language proficiency, free from face-to-face interviews, with technology that recognizes more than 125 accents. By designing a test that eliminates biases and emphasizes English skills, we aim to foster a positive and inclusive environment where everyone has a fair opportunity to chase their dreams.”

The Pearson survey was conducted among 1,000 respondents who have taken or are planning to take an English proficiency test for work, study, or migration purposes. Notably, 96% of respondents had prior experience with an English language test involving a human examiner, making their concerns about bias particularly relevant.

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