Certificate in Customer Service Executive (CCSE) 

at GMR Aviation Academy, Shamshabad

The highest annual package offered to a student at GMR Aviation Academy (GMRAA) varies depending on the source and course. The highest package at INR 5 LPA for freshers across all programs.GMR Aviation Academy - GMRAA recorded 95 percent placement rate in 2022. The average package was INR 3.70 Lacs and the minimum salary package offered was INR 2.40 lakh.

This certification course verifies that customer service professionals are knowledgeable in the skills and techniques required to provide exceptional customer service and support in both support center and call center environments. Students can check the table below for detailed understanding:

• They have a good placement rate of 85% in 2022.
• The highest package was 5LPA INR in 2022.
• The lowest package is 3LPA INR.
• about 70 students gets placed everyyear in a total of 100 students. 

GMR Aviation Academy admission is a mix of both entrance exams or merit-based as per respective courses.Till now, no schedule has been released by the college. Once the application portal is live, candidates can apply online for their preferred course. GMR Aviation Academy courses' admissions are based on merit/ entrance exam scores. Candidates must also fulfil the minimum eligibility requirements for the respective courses. 

GMR Aviation Academy application is conducted online. Till now, no schedule has been released by the college. Once the application portal is live, candidates can apply online for their preferred course. Students can check below the list of general documents required for admission:

• Scanned Class 10, Class 12 and graduation marksheet
• Leaving Certificate
• Aadhaar Card
• Passport-size photograph
• Signature

In total out of 5250 students, 4988 students got placed. Some of the top companies which offered excellent packages to students were- GHIL, Durgapur Airport, Indigo, Sindhudurg Airport, AISAT and DIAL, among many others. Many students got placed at  Airports and Airlines. The highest package offered by these top companies in GMR Aviation Academy - GMRAA was Rs 5 lpa. 

GMR Aviation Academy Hyderabad (GMRAA Hyderabad) is a subsidiary of the GMR Group (India's the largest conglomerate). According to the placement report, GMRAA Hyderabad has a 95% placement rate in 2022. GMR Aviation Academy Hyderabad received the highest payout of INR 5 LPA, while GMRAA Hyderabad received the lowest package of INR 3.70 LPA in 2022. The minimum pay package provided during placements 2022, on the other hand, was INR 2.40 LPA.

The placements vary as per the coruses selected :

• Airport Operations Programmes
• Airline Operations Programmes
• IATA Programmes
• Dangerous Goods Regulations Programme
• Fire Fighter Programmes
• ACI Programmes
• Airport Technical Training Programmes
• ICAO programmes
• Aviation Consultancy and Research
• Cyber Security Programmes
• NATS Programmes
• Emirates Group Security Programmes
• British Council Programmes
• Aircraft Engineering Licensing Courses

GMR Aviation Academy-GMRAA has different fee structure for different courses in the college.The fees are specified below as given in the official website:

• Consumer service associate-59k
• IATA dangerous goods regulation-4k
• Certification in airport operation-1lak
• Certification in airport and cargo operations-1.5lak
• Online IATA Cargo Introductory Course-50k
• Online Aviation Cyber Security First Responder-10k
• Online Executive Cyber Security Programs (Board/CXO)-6lak
• Online IoT and OT Security at Airports-65k

The fees of GMR Aviation Academy - GMRAA certification course is between INR 3.7 LPA to 6 LPA. The median salary offered by the top companies also varies between 6-7.2 lpa. Also, i would recommend that you contact college officials for more specific information. Air India, SATS, IndiGo Airlines, Menzies, and Spicejet are among the companies that have visited the campus.

The fees for the PG Diploma in GMR Aviation Academy is around INR 4.5 Lacs for 18 months. Candidates must pay the course fee to finalise the Diploma course admission. The academy accepts the fee in an online mode. 

NOTE: This information is sourced from the official website/ sanctioning body and is subject to change.