What is Retail Banking?: Course Fees 2025, Subjects, Top Colleges, Admissions

Updated on Apr 18, 2025 12:30 IST
Akansha Bisht

Akansha BishtSenior Executive

Retail Banking which is also known as Consumer Banking or Personal Banking is the financial services that banks provide to customers or small businesses. Retail Banking Admission is based on both the entrance and Class 12 scores. Candidates should pass Class 12 with 50% to be eligbile. Exams are CUET, MAT, XAT, CAT, etc. Popular colleges are Siva Sivani Institute of Management, Banaras Hindu University, etc. The fee can range around approx. INR 1 Lakh to INR 7 Lakh.

Retail Banking Course Details: Highlights

Candidates can see the table below:

Parameters

Retail Banking Course Details

Retail Banking Course Level

UG, PG, PG Diploma, After 10th Diploma, Doctorate

Retail Banking Course Duration

UG: 3 - 4 Years

PG: 2 Years

PGDM: 1 Year

Diploma/Certificate: 3 months - 1 Year

Doctorate: 3 - 6 Years

Retail Banking Eligibility Criteria

UG: Class 12 with a 50% score from a recognized board.

PG/PGDM: A bachelor's degree from a recognized university. 

Diploma/Certificate: Class 10/12 from a recognized board.

Doctorate: A master's degree from a recognized university. 

Retail Banking Entrance Exams CUET, MAT, XAT, CAT, and CMAT
Fee

Between INR 1 Lakh to 7 Lakh

Retail Banking Top Colleges

Siva Sivani Institute of Management, Banaras Hindu University, Institute of Finance, Banking and Insurance, etc.
Retail Banking Job Profiles

Customer Adviser, Online Account Manager, Loan Officer, Relationship Manager, and Branch Manager.

Retail Banking Average Salary

INR 14.6 LPA

Retail Banking Top Recruiters

Kotak Mahindra Bank, HSBC Electronic Data Processing India Pvt. Ltd., Reliance ADAG, Barclays Bank PLC, Bajaj Capital Ltd., etc.

Q:   What is Retail Banking?
A:

Retail banking is also consumer banking, and personal banking, offering financial support to individual customers rather than businesses. It is a way for consumers' money management, access to credit, and funds security. Retail banks offer services like checking and savings accounts, mortgages, personal loans, credit cards, and certificates of deposit (CDs).
Retail banks are also an essential source of credit for people. They offer them credit to purchase big-ticket items such as homes and cars. This extension of credit can take the form of mortgages, auto loans, or credit cards and is an important facet of the economy as it offers liquidity to ordinary people, which helps the economy grow.

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Q:   Why is Retail Banking important?
A:

Retail banking equips customers with the resources and tools they need to handle their money wisely, accumulate wealth over time, and meet their financial objectives. Let’s look at some of the factors that make retail banking crucial.

  • Monitoring Financial Health: Retail banking can help monitor financial health by providing customers with a range of banking services that can help them manage their accounts, track their expenses, monitor their credit scores, plan for their financial goals, and manage their loans.
  • Ease of Use and Security: Retail banking provides a convenient and secure way to manage customers’ finances. It allows them to save, borrow and invest money in a safe and regulated environment. By opening a savings account or a fixed deposit, they can earn interest on their savings, and also protect their money from theft or loss.
  • Access to Credit: Customers can establish and build their credit history with the help of retail banking. With credit cards and loans, they can demonstrate their ability to borrow and repay the money, which can help them qualify for larger loans in the future.
  • Financial Literacy: Retail banks offer financial education and guidance to help customers understand how to manage their money, make smart financial decisions, and achieve their financial goals.
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Q:   What are the advantages of Retail Banking?
A:

Hello, Here are some benefits of the Retail Banking system in India:

  • Deposit process with a retail bank are secure and stable and the deposits constitute core deposits. They are less likely to compromise for higher interest rates and are interest-insensitive.
  • They offer the banks low-cost funding.
  • Retail Banking also provides with strong base for consumers through efficient customer relationship management.
  • A retail banking division is a good pathway to develop funds.
  • And lastly, it only requires minimum efforts in an economy driven by demand.
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Q:   Which one is better among Retail Banking and Corporate Banking?
A:

While retail banking services are offered to general public, Corporate Banking services are only for companies and corporate bodies. Hence, the scope of the products and services available also differ for Retail banking, which is, the Retail Banking is consumer-oriented and Corporate Banking is business-oriented.

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Q:   Can I know all about Retail Banking courses?
A:

Hi, with the evolving technology, the banking sector and Retail Banking are also transforming. Traditional financial institutions now operate side by side with a new crop of online financial services providers. Hence, the Retail Banking courses teach students about:

  • Banking Fundamentals: The basics of retail banking and banking as a core business function.
  • Products and Services: The banking products and services offered such as checking and savings accounts, credit cards, mortgages, and personal loans.
  • Payment Systems: How payment systems and services work.
  • Retail Lending: The practice of providing loans to individuals and small businesses for personal or commercial needs.
  • Fraud Management: Detecting and preventing illegal activities, and protecting important information from fraudsters.
  • Financial Regulations: How to navigate financial regulations.
  • Digital Banking: How to use digital banking technologies to improve service delivery. 
  • Customer Service: How to provide customer service, including complaint resolution.
  • Business Communication: How to develop business communication, personality, and selling skills.

Hope this helps!

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Table of contents
  • Retail Banking Eligibility Criteria & Admission Process 2025
  • Retail Banking Entrance Exams 2025
  • Retail Banking Course Syllabus
  • Best Retail Banking Colleges in India
  • Popular Private Retail Banking Colleges in India
  • Retail Banking Career Scope: Jobs, Salary, and Top Recruiters
  • Retail Banking Course FAQs
  • Most Popular Courses
  • Popular Retail Banking UG Courses
  • Popular Retail Banking PG Courses
View More

Retail Banking Eligibility Criteria & Admission Process 2025

The eligibility criteria for Retail Banking courses vary depending on the course level. Here is a general idea of the Retail Banking Eligibility Criteria for every course level, candidates can refer to:

Course Level

Eligibility Criteria

Undergraduate
  • Class 12 with a minimum of 50% aggregate score from a recognized board.
Postgraduate/PGDM
  • A bachelor's degree in a relevant discipline from a recognized university.
Diploma/Certification
  • Class 10 or 12 from a recognized board.
Doctorate
  • A master's degree in a relevant discipline from a recognized university.

Note: This information is sourced from external sites and may vary.

Retail Banking Admission Process 2025

Admission to Retail Banking courses can be secured either based on merit or based on an entrance exam. Candidates can refer to the step-wise procedure to be followed to secure admission to a Retail Banking course through various entrance exams based on the course level:

Step I: ELIGIBILITY CRITERION

The first is to check the basic eligibility parameters prescribed for the course and ensure fulfillment.

Step II: OFFICIAL NOTIFICATION

The official notification by the college or exam body would comprise the requisite details regarding the admission process through the entrance exam.

Step III: REGISTRATION PROCESS

The candidates should fill in the Retail Banking application form, upload the required documents, and pay the fees to complete registration.

Step IV: ADMIT CARD

The entrance exam admit card is released several days before the exam is conducted. Candidates must download and take a printout of the admit card and take it along with them to the exam venue.

Step V: ENTRANCE EXAMS

Take the entrance exams and clear cutoff. 

Step VI: AWAIT RESULTS

Now, the applicants must wait for the result declaration, and based on their score or rank, they can seek admission to the Retail Banking college.

Step VII: SECURE ADMISSION

Lastly, attend the counseling session of the college, make the fee payment, and secure the seat in the program. 

Q:   What is the eligibility criteria for Retail Banking courses?
A:

Retail Banking courses are offered at various levels, hence, the eligibility requirements may also vary. Here's a basic idea for reference:

Course Level

Eligibility Criteria

Undergraduate
  • Class 12 with a minimum of 50% aggregate score from a recognized board.
Postgraduate/PGDM
  • A bachelor's degree in a relevant discipline from a recognized university.
Diploma/Certification
  • Class 10 or 12 from a recognized board.
Doctorate
  • A master's degree in a relevant discipline from a recognized university.

Note: The information is sourced from external sites and may vary.

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Q:   Which documents are required during Retail Banking admission process?
A:

Here are some important documents you must carry during the Retail Banking course admission process:

  • Class 10 and 12 mark sheets
  • A relevant bachelor's degree (if applicable)
  • Passport-sized photographs
  • A valid ID proof (Adhaar Card, Passport, PAN Card, etc.)
  • Migration Certificate, etc.
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Retail Banking Entrance Exams 2025

To get admission to a Retail Banking course, the candidate must prepare for the entrance exams conducted by their desired college. While some colleges also offer admissions on the merit system, here are some top Banking Entrance exams, conducted for Retail Banking course admission, along with details, for candidates' reference:

Entrance Exams Exam Dates Exam Schedule
CUET May 8 - June 1, 2025 CUET Exam Date 2025
MAT May 31 - June 8, 2025 MAT Exam Date 2025
XAT January 4, 2026 XAT Exam Date 2025
CAT November 30, 2025 (Tentative) CAT Exam Date 2025
CMAT January'26 (Tentative) CMAT Exam Date 2025

Note- This information is sourced from the official website of the institute/exam.

Retail Banking Course Relevant Information:

CUET UG 2025 Datesheet for Commerce (Soon): Subject-wise Exam Date, Slots, and Timing

BHU CUET UG Courses 2025: CAP UG Registration, Courses Offered, and Seat Intake

NTA CUET UG 2025: Exam Date Sheet (Soon), Syllabus, Admit Card, Question Paper, Pattern

 

 

12 Aug ' 25 - 12 Feb ' 26

CFA 2026 Registrations (Level 1&2 May)

Dec '25

CFA Result 2025 November

TENTATIVE

To Be Notified:

AMU Entrance Exam 2026 Online Registrations for B...

TENTATIVE

To Be Notified:

AMU Entrance Exam 2026 Online Registrations for B...

TENTATIVE
Q:   What are the important topics of CAT syllabus from which maximum questions are asked?
A:

CAT lays a lot of emphasis on analytical skills so the questions are asked mostly from those topics which require deep learning and practice. The three sections of CAT question paper are designed in such a way that candidates have to use their ability of minute observation and fast calculation. Shared below are the section wise main topics from which questions are asked in CAT. Verbal Ability: Parajumbles, Parasummary, Sentence Completion and Inferences

  • Reading Comprehension: Questions based on passages, Para meaning, Order of sentences 
  • Data Interpretation: Tables, Graphs, Pie Charts, Venn Diagram, Data Sufficiency
  • Logical Reasoning: Blood Relation, Seating Arrangement, Syllogism, Coding-Decoding, Sets and Caselets, Family Tree, Assumptions
  • Quantitative Aptitude: Geometry, Algebra Number System Modern Math, Arithmetic, Mensuration

The difficulty level of CAT questions is usually moderate to high. Only a few questions are easy and quick to solve. To crack the CAT exam, one needs to pay attention to the abovementioned topics.

Q:   In how many months can I prepare for XAT?
A:

The ideal preparation time for the Xavier Aptitude Test exam is six to nine months with complete dedication. Some students take lesser time in completing the Xavier Aptitude Test preparation. However, students must make their own Xavier Aptitude Test exam preparation strategy according to their strengths and weaknesses.

XAT exam pattern:-

Exam Mode: Online Exam

Duration: 180 minutes

Sectional Time Limit:

  • For Part 1: 170 minutes
  • For Part 2: 10 minutes

XAT Syllabus: Decision Making, Verbal & Logical Ability, Quantitative Ability & Data Interpretation, General Knowledge, and Essay Writing. Question Paper Break Up

Part 1: Decision Making, Verbal & Logical Ability, And Quantitative Ability & Data Interpretation 

Part 2: GK

 

Sectional Breakup:

  • Decision Making: 21 Questions 
  • Verbal & Logical Ability: 26 Questions
  • Quantitative Ability & Data Interpretation: 28 Questions 
  • General Knowledge: 20 Questions

Marking Scheme you will get 1 mark for every correct answer. 1/4th mark will be deducted for every incorrect answer. 0.10 marks will be deducted for more than 8 un-attempted questions No negative marking in the General Knowledge section.

Sectional Weightage:

  • Decision Making: 21 marks
  • Verbal & Logical Ability: 26 marks
  • Quantitative Ability & Data Interpretation: 28 marks
  • General Knowledge: 20 marks 

Preparation Tips:

Know the exam pattern and the syllabus.

  • Make a short note.
  • Practice the Previous year's question paper.
  • Attempt Mock tests.
  • Revision is necessary

For more information, you may visit the Shiksha XAT exam page.

 (https://www.shiksha.com/mba/xat-exam). .

Q:   What is the latest pattern for CUET UG exam?
A:

The latest CUET UG exam pattern 2026 is updated in table below:

Section

Number of Questions

Duration

Language

50

 60 Minutes

Domain Specific

50

General Test

50

Q:   What is the difficulty level of the CUET exam?
A:

The difficulty level of the CUET exam varies between moderate and tough. Since the CUET UG exam is held for multiple subjects and slots, the difficulty level of the exam varies from subject to subject. Sometimes, the difficulty level may also vary for different slots. While for the well-prepared candidates, the difficulty level will be low, for the underprepared students, the level of difficulty will be on the higher side. 

Retail Banking Course Syllabus

Retail banking courses help students gain a sound knowledge of finance, banking, and services. Given below is the syllabus for the retail banking course. Management of Banking and Financial Services, Financial Institutions and Services, Banking Company Accounts & Banking Arithmetic, Business Communication, and Personality & Selling Skill Development are some of the main topics included in its course curriculum.

Certificate in Retail Banking Syllabus

Here's an overview of the subjects covered in the Certificate in Retail Banking for candidates' reference:

Certificate in Retail Banking Subjects
Banking System in India Functions of Banks
Banking Sales & Relationship Management Digital Banking
Risk Management Core Banking Solution (CBS) - Finacle
NISM Series VA: Mutual Fund Distribution Professional Excellence

Note: The information is sourced from external sites and may vary.

Links relevant to Retail Banking:

CUET Syllabus 2025 for Commerce Students: Download Accounts, Business Studies, Economics PDF

Scholarships for Commerce Students

MBA in Retail Banking Syllabus

Here's an overview of the subjects covered in the MBA in Retail Banking for candidates' reference:

MBA in Retail Banking Subjects
Human Resource Management Marketing
Systems and Operations Management Human Resource Management and Finance
Project Management Healthcare Management
Business Intelligence & Analytics International Business Management
Digital Marketing & E-commerce Integrated Marketing
Strategic HRM Finance

Note: The information is sourced from external sites and may vary.

Q:   Which is the best book for Retail Banking?
A:

Here are some popular book options for Retail Banking students:

BooksAuthor
'Banking on It: How I Disrupted an Industry'Anne Boden
'DeFi and the Future of Finance'Fred Ahrsam
'The House of Morgan: An American Banking Dynasty and the Rise of Modern Finance'Ron Chernow
'How the Other Half Banks: Exclusion, Exploitation, and the Threat to Democracy'Mehrsa Baradaran 
'The Fed Unbound: Central Banking in a Time of Crisis'Lev Menand

Note: The information is sourced from external sites and may vary.

Q:   Which subjects are taught in MBA in Retail Banking?
A:

Hi, MBA in Retail Banking may include subjects such as Principles of Economics & Markets, Managerial Effectiveness & Ethics, Accounting & Finance, Organizational Behavior & Human Resources Management, and Quantitative Techniques & Analytics.
Some other topics that may be covered in an MBA in Retail Banking include: 

  • Risk Management: The process of identifying, evaluating, monitoring, and mitigating risks that could affect a company's objectives 
  • Business Valuations: The understanding of the worth of business, shares, or assets in the context of transactions, strategic decision-making, financial reporting, disputes, and tax planning 
  • Financial Modelling: Summarizing an organization's expenses and revenue in a spreadsheet to predict the impact of a future event. 

Hope this will be useful to you.

Best Retail Banking Colleges in India

Candidates can see the table below for the Retail Banking colleges in India with tuition fees -

Best Retail Banking Colleges Tuition Fee
Banaras Hindu University INR 11,890
Siva Sivani Institute of Management INR 6.9 Lakh
Institute of Professional Banking INR 60,000
Shri Guru Gobind Singh Khalsa College Mahilpur INR 1.19 Lakh
NIF Global, Vashi INR 5.99 Lakh
IIBMS - Indian Institute of Business Management and Studies INR 40,800
Jain Deemed-to-be University - Online Campus INR 1.7 Lakh
Institute of Finance, Banking and Insurance NA
The George Telegraph Training Institute NA
KES Shroff College of Arts and Commerce NA

Source: Official site and may vary.

Links useful for Retail Banking:

Best Banking, Finance & Insurance Colleges in India

6.75 L
6.8 LPA
75 K - 4.28 L
3.8
Ranked #3 Private University in India. Placement with Fortune 500 Companies
3 L - 9 L
7.78 LPA

Banking, Finance & Insurance Applications open. Apply Now

2 L - 10 L
7.25 LPA

Banking, Finance & Insurance Applications open. Apply Now

0 - 7 K
2 Courses
1.26 L - 14 L
3.6
Q:   Which college offers the best placement for Retail Banking graduates?
A:

Hello, there are a very limited number of Retail Banking colleges in India. Among them, Banaras Hindu University is the only institution that provides great placement opportunities. It has a placement record of an average package of INR 8 LPA.

Q:   Which are the top colleges in India for an MBA in finance with a more affordable tuition fee?
A:

The table below shows the affordable tuition fees of top Banking and Finance colleges in India having fees of INR < 1 lakh:

College NameTotal Tuition Fee
Shaheed Sukhdev College of Business StudiesINR 540 - INR 28,000
Amity University OnlineINR 20,000 - INR 50,000
Silver Oak UniversityINR 70,000
Saveetha Engineering College ChennaiINR 35,000
IGNOUINR 8,000 - INR 62,000

Popular Private Retail Banking Colleges in India

1 Course
12.9 L
3.5
Ranked among the Top 25 B-Schools in India
1.95 L
3.5

Banking, Finance & Insurance Applications open. Apply Now

2 L - 10 L
4.1

Banking, Finance & Insurance Applications open. Apply Now

12.05 L
3.9

Banking, Finance & Insurance Applications open. Apply Now

10.5 L - 12.5 L
4.2

Banking, Finance & Insurance Applications open. Apply Now

5.15 L - 18.56 L

Retail Banking Career Scope: Jobs, Salary, and Top Recruiters

Retail Banking can get employment in various roles such as Personal Bankers, Investment Advisors, Loan Agents, etc. 

Retail Banking Career Scope: Popular Job Profiles

Below table shows the top job profiles for Retail Banking along with job description and average salary:

Job Profiles

Job Description 

Average Salary

Customer Advisors

The Customer Advisor works with the advisor and helps in the development of the portfolio with the bank. Customer advisors can later become wealth management managers, business development managers, and so forth 

INR 2.9 LPA

Online Account Managers

An Online Account Manager is similar to a bank manager who takes care of services like advising on products/services, customers, prospects, and so forth. This job role has a lot of scope in the present times. 

INR 3.5 LPA

Accounts Managers

An Account Manager is also known as a Commercial Account Manager who helps the local associations/authorities develop their activities. 

INR 9.4 LPA

 

Welcome Agents

Welcome Agents help customers in day-to-day activities and perform basic banking transactions. 

INR 2.8 LPA 

Branch Managers

The Branch Manager supervises commercial relations and finds new customers. He is responsible for the cash flow in the bank. Branch managers also perform regional market analysis, sales strategy, implementation, and so forth. 

INR 9.2 LPA

 

Source: External sites.

Retail Banking Career Scope: Top Recruiters

Listed below is the top recruiters participated for Retail Banking course:

Retail Banking Top Recruiters

Axis Bank

HDFC

SBI

PNB

Canara Bank

Kotak Mahindra Bank

IndusInd Bank

Bank of Baroda

IDBI

Source: External sites.

 

Q:   What are the roles and responsibilities of a Retail Banker?
A:

Some of the basic roles and responsibilities of a Retail Banker include promoting the bank's products, developing consumer relationships, providing financial advice, updating consumers' data, managing administration, achieving targets, etc.

Q:   How does a Retail Bank generates income?
A:

Retail banks store the cash deposits of their clients and then use them to provide loans to other consumers. The Federal Reserve formerly decided that all banks must keep 10% of their demand and checking deposits in-house overnight, though this rule was changed to 0% in March 2020.
This reserve requirement is seen as a safety and liquidity measure. which means that the remainder of the deposit on hand is allowed to be lent out. The retail banks charge interest rates on these loans at a higher rate than they pay on customer deposits, which is how banks earn income.

Retail Banking Course FAQs

Candidates can refer to this section for Retail Banking course FAQs.

Q:   What are the challenges of Retail Banking in India?
A:

The youth of India is more comfortable with Retail banking technology and prefer to use it. Retail Banking offers a door of opportunity to Banking sector. Thoug it also has certain challenges like:

  • The requirement to find ways to disseminate financial services and retail banking products and awareness.
  • The ability to customer satisfaction and solve issues, as soon as possible.
  • Customizing banking experience for the consumer.
  • Rising indebtedness is also a big challenge.
Q:   What is scope of retail management in banking sector?
A:

Hi, retail management is an important part of the banking sector. All transactions/banking that deal with individuals (and not companies) are called retail banking or consumer banking. This deals with raising funds from individuals (through investment products like FDs, bank accounts, mutual funds etc.) and also giving funds to individuals (through loans etc). 

With the huge customer base in India, this banking is very important. There are many banks in retail banking- nationalized banks like PNB, and State Bank of India, private banks like HDFC and ICICI bank and then foreign banks like Citibank and HSBC. SCOPE FOR RETAIL BANKING IN INDIA

  • A round increase in economic activity.
  • Increase in purchasing power. The rural areas have a large purchasing power at their disposal and this is an opportunity to market Retail Banking.
  • India has 200 million households and 400 million middle-class population more than 90% of the savings come from the household sector. Falling interest rates have resulted in a shift. “Now People Want To Save Less And Spend More.”
  • The nuclear family concept is gaining much importance which may lead to large savings, and large number of banking services to be provided is day-by-day increasing.
  • Tax benefits are available for example in the case of housing loans the borrower can avail tax benefits for the loan repayment and the interest charged for the loan. You will earn not only money in this sector but also Name and fame with it. 
Q:   What makes Retail Banking courses important?
A:

Hi, as the country continues its rapid growth and urbanization, the scope of retail banking in India has expanded significantly.
• Career Growth: Retail banking offers many opportunities for career growth, including managerial and leadership positions.
• Job Security: Retail banking is a vital industry that is relatively stable during economic fluctuations, so there is a continued demand for its services.
• Lucrative Remuneration: Careers in this field often offer attractive compensation packages, including bonuses and performance-based incentives.
Hope this helps!

Q:   What are the latest trends in the Retail Banking industry?
A:

Retail banks are heading towards adopting cutting-edge technologies to lead change, strengthen security, reduce operating expenses, automate pointless work, and provide individualized customer service. Here are some technology trends that will pave the way for the success of retail banks in the coming years.  

  • Cloud Solutions: Moving the core systems of banks to the cloud to avoid any concerns regarding security, governance, data control, and risks. 
  • Intelligent Process Automation (IPA): IPA refers to the application of artificial intelligence and related technologies such as cognitive automation, computer vision, machine learning, and robotic process automation. Commercial lending operations, bill discounting and financing, letters of credit and guarantees, anti-money laundering, sanction screening, banking regulations, and compliance are some of the banking services that can be automated with the help of IPA. 
  • Banking-as-a-Service Approach (BaaS): Providing end-to-end financial services over the web is called Banking-as-a-Service. In BaaS, licensed banks integrate their digital banking services into the products of non-banking services. For example, an e-commerce website can offer digital banking services such as loan payment services, mobile payment cards, debit cards, etc., without even having to acquire a banking license.   

Most Popular Courses

Following are the most popular Retail Banking courses, based on alumni reviews. Explore these reviews to choose the best course in Retail Banking.

Popular Retail Banking UG Courses

Following are the most popular Retail Banking UG Courses . You can explore the top Colleges offering these UG Courses by clicking the links below.

UG Courses

Popular Retail Banking PG Courses

Following are the most popular Retail Banking PG Courses . You can explore the top Colleges offering these PG Courses by clicking the links below.

PG Courses

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