What is Retail Banking?: Course Fees 2025, Subjects, Top Colleges, Admissions

Akansha BishtSenior Executive
Retail Banking, also known as Consumer Banking or Personal Banking, is the financial services that banks provide to individual customers or small businesses. In easy terms, Retail banking is a way for individual consumers to manage their money, have access to credit, and securely deposit their funds. Hence, the Retail Banking courses teach students how to deal with the customers, products, processes, and systems of the Bank.
These courses are available at various levels, including undergraduate, Postgraduate, PGDM, Diploma, Certificate, and Doctorate. Though the Retail Banking eligibility criteria vary depending on the specific program level, the minimum requirement is to pass Class 12 from any stream with a minimum of 50% aggregate score from a recognized board. However, Commerce, Economics, Finance, or related fields are generally preferred.
Admission to Retail Banking courses is based on both merit and the entrance exam process. Some popular entrance exams for the course include CUET, MAT, XAT, CAT, and CMAT. Among all the Retail Banking colleges in India, Siva Sivani Institute of Management, Banaras Hindu University, Institute of Finance, Banking and Insurance, etc., are some top choices. The average course fee ranges between INR 1 Lakh to 7 Lakh.
Retail Banking students can seek employment opportunities anywhere in the Banking, Finance, and Insurance sector. Some popular job profiles in this area include Customer Adviser, Online Account Manager, Loan Officer, Relationship Manager, and Branch Manager. The average salary of a Bank Manager in India is INR 14.6 LPA. Interested candidates can continue reading the article to get the most out of the Retail Banking course details.
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Retail Banking Course Details: Highlights
Retail Banking is a significant branch of the banking sector that focuses more on serving individual customers rather than business clients. In this division of banking, the banks approach customers to sell them their products, which are consumer-focused, including car loans, home loans, financial aid for buying consumer durables, etc.
Here are some key highlights for Retail Banking courses that candidates can refer to:
Parameters |
Retail Banking Course Details |
---|---|
Retail Banking Course Level |
UG, PG, PG Diploma, After 10th Diploma, Doctorate |
Retail Banking Course Duration | UG: 3 - 4 Years PG: 2 Years PGDM: 1 Year Diploma/Certificate: 3 months - 1 Year Doctorate: 3 - 6 Years |
Retail Banking Eligibility Criteria |
UG: Class 12 with a 50% score from a recognized board. PG/PGDM: A bachelor's degree from a recognized university. Diploma/Certificate: Class 10/12 from a recognized board. Doctorate: A master's degree from a recognized university. |
Retail Banking Entrance Exams | CUET, MAT, XAT, CAT, and CMAT |
Between INR 1 Lakh to 7 Lakh |
|
Retail Banking Top Colleges |
Siva Sivani Institute of Management, Banaras Hindu University, Institute of Finance, Banking and Insurance, etc. |
Retail Banking Job Profiles | Customer Adviser, Online Account Manager, Loan Officer, Relationship Manager, and Branch Manager. |
Retail Banking Average Salary |
INR 14.6 LPA |
Retail Banking Top Recruiters |
Kotak Mahindra Bank, HSBC Electronic Data Processing India Pvt. Ltd., Reliance ADAG, Barclays Bank PLC, Bajaj Capital Ltd., etc. |
Note: The information is sourced from external sites and may vary.
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Retail banking equips customers with the resources and tools they need to handle their money wisely, accumulate wealth over time, and meet their financial objectives. Let’s look at some of the factors that make retail banking crucial.
- Monitoring Financial Health: Retail banking can help monitor financial health by providing customers with a range of banking services that can help them manage their accounts, track their expenses, monitor their credit scores, plan for their financial goals, and manage their loans.
- Ease of Use and Security: Retail banking provides a convenient and secure way to manage customers’ finances. It allows them to save, borrow and invest money in a safe and regulated environment. By opening a savings account or a fixed deposit, they can earn interest on their savings, and also protect their money from theft or loss.
- Access to Credit: Customers can establish and build their credit history with the help of retail banking. With credit cards and loans, they can demonstrate their ability to borrow and repay the money, which can help them qualify for larger loans in the future.
- Financial Literacy: Retail banks offer financial education and guidance to help customers understand how to manage their money, make smart financial decisions, and achieve their financial goals.
Hello, Here are some benefits of the Retail Banking system in India:
- Deposit process with a retail bank are secure and stable and the deposits constitute core deposits. They are less likely to compromise for higher interest rates and are interest-insensitive.
- They offer the banks low-cost funding.
- Retail Banking also provides with strong base for consumers through efficient customer relationship management.
- A retail banking division is a good pathway to develop funds.
- And lastly, it only requires minimum efforts in an economy driven by demand.
While retail banking services are offered to general public, Corporate Banking services are only for companies and corporate bodies. Hence, the scope of the products and services available also differ for Retail banking, which is, the Retail Banking is consumer-oriented and Corporate Banking is business-oriented.
Hi, with the evolving technology, the banking sector and Retail Banking are also transforming. Traditional financial institutions now operate side by side with a new crop of online financial services providers. Hence, the Retail Banking courses teach students about:
- Banking Fundamentals: The basics of retail banking and banking as a core business function.
- Products and Services: The banking products and services offered such as checking and savings accounts, credit cards, mortgages, and personal loans.
- Payment Systems: How payment systems and services work.
- Retail Lending: The practice of providing loans to individuals and small businesses for personal or commercial needs.
- Fraud Management: Detecting and preventing illegal activities, and protecting important information from fraudsters.
- Financial Regulations: How to navigate financial regulations.
- Digital Banking: How to use digital banking technologies to improve service delivery.
- Customer Service: How to provide customer service, including complaint resolution.
- Business Communication: How to develop business communication, personality, and selling skills.
Hope this helps!
- Retail Banking Eligibility Criteria & Admission Process 2025
- Retail Banking Entrance Exams 2025
- Retail Banking Course Syllabus
- Best Retail Banking Colleges in India
- Popular Private Retail Banking Colleges in India
- Retail Banking Career Scope: Jobs, Salary, and Top Recruiters
- Retail Banking Course FAQs
- Most Popular Courses
- Popular Retail Banking UG Courses
- Popular Retail Banking PG Courses
Retail Banking Eligibility Criteria & Admission Process 2025
The eligibility criteria for Retail Banking courses vary depending on the course level. Here is a general idea of the Retail Banking Eligibility Criteria for every course level, candidates can refer to:
Course Level |
Eligibility Criteria |
---|---|
Undergraduate |
|
Postgraduate/PGDM |
|
Diploma/Certification |
|
Doctorate |
|
Note: This information is sourced from external sites and may vary.
Retail Banking Admission Process 2025
Admission to Retail Banking courses can be secured either based on merit or based on an entrance exam. Candidates can refer to the step-wise procedure to be followed to secure admission to a Retail Banking course through various entrance exams based on the course level:
Step I: ELIGIBILITY CRITERION
The first is to check the basic eligibility parameters prescribed for the course and ensure fulfillment.
Step II: OFFICIAL NOTIFICATION
The official notification by the college or exam body would comprise the requisite details regarding the admission process through the entrance exam.
Step III: REGISTRATION PROCESS
The candidates should fill in the Retail Banking application form, upload the required documents, and pay the fees to complete registration.
Step IV: ADMIT CARD
The entrance exam admit card is released several days before the exam is conducted. Candidates must download and take a printout of the admit card and take it along with them to the exam venue.
Step V: ENTRANCE EXAMS
Take the entrance exams and clear cutoff.
Step VI: AWAIT RESULTS
Now, the applicants must wait for the result declaration, and based on their score or rank, they can seek admission to the Retail Banking college.
Step VII: SECURE ADMISSION
Lastly, attend the counseling session of the college, make the fee payment, and secure the seat in the program.
Retail Banking courses are offered at various levels, hence, the eligibility requirements may also vary. Here's a basic idea for reference:
Course Level | Eligibility Criteria |
---|---|
Undergraduate |
|
Postgraduate/PGDM |
|
Diploma/Certification |
|
Doctorate |
|
Note: The information is sourced from external sites and may vary.
Here are some important documents you must carry during the Retail Banking course admission process:
- Class 10 and 12 mark sheets
- A relevant bachelor's degree (if applicable)
- Passport-sized photographs
- A valid ID proof (Adhaar Card, Passport, PAN Card, etc.)
- Migration Certificate, etc.
Retail Banking Entrance Exams 2025
To get admission to a Retail Banking course, the candidate must prepare for the entrance exams conducted by their desired college. While some colleges also offer admissions on the merit system, here are some top Banking Entrance exams, conducted for Retail Banking course admission, along with details, for candidates' reference:
Entrance Exams | Exam Dates | Exam Schedule |
---|---|---|
CUET | May 8 - June 1, 2025 | CUET Exam Date 2025 |
MAT | May 31 - June 8, 2025 | MAT Exam Date 2025 |
XAT | January 4, 2026 | XAT Exam Date 2025 |
CAT | November 30, 2025 (Tentative) | CAT Exam Date 2025 |
CMAT | January'26 (Tentative) | CMAT Exam Date 2025 |
Note- This information is sourced from the official website of the institute/exam.
Retail Banking Course Relevant Information:
CUET UG 2025 Datesheet for Commerce (Soon): Subject-wise Exam Date, Slots, and Timing
BHU CUET UG Courses 2025: CAP UG Registration, Courses Offered, and Seat Intake
NTA CUET UG 2025: Exam Date Sheet (Soon), Syllabus, Admit Card, Question Paper, Pattern
14 Oct ' 25 | CFA 2026 Early Registration Last Date (Level 1&2 ... |
29 Apr ' 25 - 29 Oct ' 25 | CFA 2026 Registration (Feb Level 1&3) |
To Be Notified: | AMU Entrance Exam 2026 Online Registrations for B... TENTATIVE |
To Be Notified: | AMU Entrance Exam 2026 Online Registrations for B... TENTATIVE |
12 Jul ' 25 | URAT PG 2025 Second Merit List |
11 Jul ' 25 - 18 Jul ' 25 | URAT PG 2025 Merit Based Application |
Jul '25 | LUACMAT Counselling TENTATIVE |
Jul '25 | LUACMAT Result Declaration TENTATIVE |
CAT lays a lot of emphasis on analytical skills so the questions are asked mostly from those topics which require deep learning and practice. The three sections of CAT question paper are designed in such a way that candidates have to use their ability of minute observation and fast calculation. Shared below are the section wise main topics from which questions are asked in CAT. Verbal Ability: Parajumbles, Parasummary, Sentence Completion and Inferences
- Reading Comprehension: Questions based on passages, Para meaning, Order of sentences
- Data Interpretation: Tables, Graphs, Pie Charts, Venn Diagram, Data Sufficiency
- Logical Reasoning: Blood Relation, Seating Arrangement, Syllogism, Coding-Decoding, Sets and Caselets, Family Tree, Assumptions
- Quantitative Aptitude: Geometry, Algebra Number System Modern Math, Arithmetic, Mensuration
The difficulty level of CAT questions is usually moderate to high. Only a few questions are easy and quick to solve. To crack the CAT exam, one needs to pay attention to the abovementioned topics.
The ideal preparation time for the Xavier Aptitude Test exam is six to nine months with complete dedication. Some students take lesser time in completing the Xavier Aptitude Test preparation. However, students must make their own Xavier Aptitude Test exam preparation strategy according to their strengths and weaknesses.
XAT exam pattern:-
Exam Mode: Online Exam
Duration: 180 minutes
Sectional Time Limit:
- For Part 1: 170 minutes
- For Part 2: 10 minutes
XAT Syllabus: Decision Making, Verbal & Logical Ability, Quantitative Ability & Data Interpretation, General Knowledge, and Essay Writing. Question Paper Break Up
Part 1: Decision Making, Verbal & Logical Ability, And Quantitative Ability & Data Interpretation
Part 2: GK
Sectional Breakup:
- Decision Making: 21 Questions
- Verbal & Logical Ability: 26 Questions
- Quantitative Ability & Data Interpretation: 28 Questions
- General Knowledge: 20 Questions
Marking Scheme you will get 1 mark for every correct answer. 1/4th mark will be deducted for every incorrect answer. 0.10 marks will be deducted for more than 8 un-attempted questions No negative marking in the General Knowledge section.
Sectional Weightage:
- Decision Making: 21 marks
- Verbal & Logical Ability: 26 marks
- Quantitative Ability & Data Interpretation: 28 marks
- General Knowledge: 20 marks
Preparation Tips:
Know the exam pattern and the syllabus.
- Make a short note.
- Practice the Previous year's question paper.
- Attempt Mock tests.
- Revision is necessary
For more information, you may visit the Shiksha XAT exam page.
As per the latest CUET UG exam pattern, the CUET UG will now consist of 23 domain subjects, 13 langauges and General Test. The exam pattern for CUET UG is as follows:
Section | Number of Questions | Duration |
---|---|---|
Section I- Language | 50 | 60 Minutes |
Section II- Domain Specific | 50 | |
Section III- General Test | 50 |
The difficulty level of the CUET exam ranges from moderate to tough. Since the CUET UG exam is held for multiple subjects and slots, the difficulty level of the exam varies from subject to subject. Sometimes, the difficulty level may also vary for different slots. The difficulty level of exam is also relative and the same exam's level of difficulty may vary for different slots and candidates. While for the well-prepared candidates, the difficulty level will be low, for the underprepared students, the level of difficulty will be on the higher side.
Retail Banking Course Syllabus
Retail banking courses help students gain a sound knowledge of finance, banking, and services. Given below is the syllabus for the retail banking course. Management of Banking and Financial Services, Financial Institutions and Services, Banking Company Accounts & Banking Arithmetic, Business Communication, and Personality & Selling Skill Development are some of the main topics included in its course curriculum.
Certificate in Retail Banking Syllabus
Here's an overview of the subjects covered in the Certificate in Retail Banking for candidates' reference:
Certificate in Retail Banking Subjects | |
---|---|
Banking System in India | Functions of Banks |
Banking Sales & Relationship Management | Digital Banking |
Risk Management | Core Banking Solution (CBS) - Finacle |
NISM Series VA: Mutual Fund Distribution | Professional Excellence |
Note: The information is sourced from external sites and may vary.
Links relevant to Retail Banking:
CUET Syllabus 2025 for Commerce Students: Download Accounts, Business Studies, Economics PDF
Scholarships for Commerce Students
MBA in Retail Banking Syllabus
Here's an overview of the subjects covered in the MBA in Retail Banking for candidates' reference:
MBA in Retail Banking Subjects | |
---|---|
Human Resource Management | Marketing |
Systems and Operations Management | Human Resource Management and Finance |
Project Management | Healthcare Management |
Business Intelligence & Analytics | International Business Management |
Digital Marketing & E-commerce | Integrated Marketing |
Strategic HRM | Finance |
Note: The information is sourced from external sites and may vary.
Here are some popular book options for Retail Banking students:
Books | Author |
---|---|
'Banking on It: How I Disrupted an Industry' | Anne Boden |
'DeFi and the Future of Finance' | Fred Ahrsam |
'The House of Morgan: An American Banking Dynasty and the Rise of Modern Finance' | Ron Chernow |
'How the Other Half Banks: Exclusion, Exploitation, and the Threat to Democracy' | Mehrsa Baradaran |
'The Fed Unbound: Central Banking in a Time of Crisis' | Lev Menand |
Note: The information is sourced from external sites and may vary.
Hi, MBA in Retail Banking may include subjects such as Principles of Economics & Markets, Managerial Effectiveness & Ethics, Accounting & Finance, Organizational Behavior & Human Resources Management, and Quantitative Techniques & Analytics.
Some other topics that may be covered in an MBA in Retail Banking include:
- Risk Management: The process of identifying, evaluating, monitoring, and mitigating risks that could affect a company's objectives
- Business Valuations: The understanding of the worth of business, shares, or assets in the context of transactions, strategic decision-making, financial reporting, disputes, and tax planning
- Financial Modelling: Summarizing an organization's expenses and revenue in a spreadsheet to predict the impact of a future event.
Hope this will be useful to you.
Best Retail Banking Colleges in India
Many colleges in India offer courses that teach the theory and skills to grow in the Retail Banking sector. These courses discuss finance, banking, customer service, and sales, preparing students for a fulfilling career in this field. These colleges are provided below:
Best Retail Banking Colleges | Tuition Fee |
---|---|
Banaras Hindu University | INR 11,890 |
Siva Sivani Institute of Management | INR 6.9 Lakh |
Institute of Professional Banking | INR 60,000 |
Shri Guru Gobind Singh Khalsa College Mahilpur | INR 1.19 Lakh |
NIF Global, Vashi | INR 5.99 Lakh |
IIBMS - Indian Institute of Business Management and Studies | INR 40,800 |
Jain Deemed-to-be University - Online Campus | INR 1.7 Lakh |
Institute of Finance, Banking and Insurance | NA |
The George Telegraph Training Institute | NA |
KES Shroff College of Arts and Commerce | NA |
Note: This info. is taken from the official website and may differ.
Links useful for Retail Banking:
Hello, there are a very limited number of Retail Banking colleges in India. Among them, Banaras Hindu University is the only institution that provides great placement opportunities. It has a placement record of an average package of INR 8 LPA.
The table below shows the affordable tuition fees of top Banking and Finance colleges in India having fees of INR < 1 lakh:
College Name | Total Tuition Fee |
---|---|
Shaheed Sukhdev College of Business Studies | INR 540 - INR 28,000 |
Amity University Online | INR 20,000 - INR 50,000 |
Silver Oak University | INR 70,000 |
Saveetha Engineering College Chennai | INR 35,000 |
IGNOU | INR 8,000 - INR 62,000 |
Popular Private Retail Banking Colleges in India
Banking, Finance & Insurance Applications open till Nov 20, 2025. Apply Now
Banking, Finance & Insurance Applications open. Apply Now
Banking, Finance & Insurance Applications open. Apply Now
Banking, Finance & Insurance Applications open. Apply Now
Retail Banking Career Scope: Jobs, Salary, and Top Recruiters
Retail Banking professionals play an important role in the BFSI industry, helping people manage their funds and achieve their financial goals. Retail bankers can seek many employment options from entry-level roles such as Personal Bankers, Investment Advisors, Loan Agents, etc.
Retail Banking Career Scope: Popular Job Profiles
Here are some popular job profiles chosen by Retail Banking students, along with salary and other details, for candidates' reference:
Job Profiles |
Job Description |
Average Salary |
---|---|---|
Customer Advisors |
The Customer Advisor works with the advisor and helps in the development of the portfolio with the bank. Customer advisors can later become wealth management managers, business development managers, and so forth |
INR 2.9 LPA |
Online Account Managers |
An Online Account Manager is similar to a bank manager who takes care of services like advising on products/services, customers, prospects, and so forth. This job role has a lot of scope in the present times. |
INR 3.5 LPA |
Accounts Managers |
An Account Manager is also known as a Commercial Account Manager who helps the local associations/authorities develop their activities. |
INR 9.4 LPA
|
Welcome Agents |
Welcome Agents help customers in day-to-day activities and perform basic banking transactions. |
INR 2.8 LPA |
Branch Managers |
The Branch Manager supervises commercial relations and finds new customers. He is responsible for the cash flow in the bank. Branch managers also perform regional market analysis, sales strategy, implementation, and so forth. |
INR 9.2 LPA |
Note: The above salary has been taken from Ambitionbox.com.
Retail Banking Course Relevant Information:
How to Become a Banker in India: Career Guide, Courses & Exams
All about Banking, Finance & Insurance Career Scope
Retail Banking Career Scope: Top Recruiters
There are many financial institutions like Banks, Insurance Companies, etc., that hire Retail Banking students for various job roles. Here are some top options among them:
Retail Banking Top Recruiters | ||
---|---|---|
Axis Bank |
HDFC |
SBI |
PNB |
Canara Bank |
Kotak Mahindra Bank |
IndusInd Bank |
Bank of Baroda |
IDBI |
Note: This information is sourced from external sites and may vary.
Some of the basic roles and responsibilities of a Retail Banker include promoting the bank's products, developing consumer relationships, providing financial advice, updating consumers' data, managing administration, achieving targets, etc.
Retail banks store the cash deposits of their clients and then use them to provide loans to other consumers. The Federal Reserve formerly decided that all banks must keep 10% of their demand and checking deposits in-house overnight, though this rule was changed to 0% in March 2020.
This reserve requirement is seen as a safety and liquidity measure. which means that the remainder of the deposit on hand is allowed to be lent out. The retail banks charge interest rates on these loans at a higher rate than they pay on customer deposits, which is how banks earn income.
Retail Banking Course FAQs
Candidates can refer to this section for Retail Banking course FAQs.
The youth of India is more comfortable with Retail banking technology and prefer to use it. Retail Banking offers a door of opportunity to Banking sector. Thoug it also has certain challenges like:
- The requirement to find ways to disseminate financial services and retail banking products and awareness.
- The ability to customer satisfaction and solve issues, as soon as possible.
- Customizing banking experience for the consumer.
- Rising indebtedness is also a big challenge.
Hi, retail management is an important part of the banking sector. All transactions/banking that deal with individuals (and not companies) are called retail banking or consumer banking. This deals with raising funds from individuals (through investment products like FDs, bank accounts, mutual funds etc.) and also giving funds to individuals (through loans etc).
With the huge customer base in India, this banking is very important. There are many banks in retail banking- nationalized banks like PNB, and State Bank of India, private banks like HDFC and ICICI bank and then foreign banks like Citibank and HSBC. SCOPE FOR RETAIL BANKING IN INDIA
- A round increase in economic activity.
- Increase in purchasing power. The rural areas have a large purchasing power at their disposal and this is an opportunity to market Retail Banking.
- India has 200 million households and 400 million middle-class population more than 90% of the savings come from the household sector. Falling interest rates have resulted in a shift. “Now People Want To Save Less And Spend More.”
- The nuclear family concept is gaining much importance which may lead to large savings, and large number of banking services to be provided is day-by-day increasing.
- Tax benefits are available for example in the case of housing loans the borrower can avail tax benefits for the loan repayment and the interest charged for the loan. You will earn not only money in this sector but also Name and fame with it.
Hi, as the country continues its rapid growth and urbanization, the scope of retail banking in India has expanded significantly.
• Career Growth: Retail banking offers many opportunities for career growth, including managerial and leadership positions.
• Job Security: Retail banking is a vital industry that is relatively stable during economic fluctuations, so there is a continued demand for its services.
• Lucrative Remuneration: Careers in this field often offer attractive compensation packages, including bonuses and performance-based incentives.
Hope this helps!
Retail banks are heading towards adopting cutting-edge technologies to lead change, strengthen security, reduce operating expenses, automate pointless work, and provide individualized customer service. Here are some technology trends that will pave the way for the success of retail banks in the coming years.
- Cloud Solutions: Moving the core systems of banks to the cloud to avoid any concerns regarding security, governance, data control, and risks.
- Intelligent Process Automation (IPA): IPA refers to the application of artificial intelligence and related technologies such as cognitive automation, computer vision, machine learning, and robotic process automation. Commercial lending operations, bill discounting and financing, letters of credit and guarantees, anti-money laundering, sanction screening, banking regulations, and compliance are some of the banking services that can be automated with the help of IPA.
- Banking-as-a-Service Approach (BaaS): Providing end-to-end financial services over the web is called Banking-as-a-Service. In BaaS, licensed banks integrate their digital banking services into the products of non-banking services. For example, an e-commerce website can offer digital banking services such as loan payment services, mobile payment cards, debit cards, etc., without even having to acquire a banking license.
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Retail banking is also consumer banking, and personal banking, offering financial support to individual customers rather than businesses. It is a way for consumers' money management, access to credit, and funds security. Retail banks offer services like checking and savings accounts, mortgages, personal loans, credit cards, and certificates of deposit (CDs).
Retail banks are also an essential source of credit for people. They offer them credit to purchase big-ticket items such as homes and cars. This extension of credit can take the form of mortgages, auto loans, or credit cards and is an important facet of the economy as it offers liquidity to ordinary people, which helps the economy grow.