Conflict Management Courses: Admission 2024, Fees, Syllabus, Entrance Exams, Top Colleges, Career Scope

Average Course Duration

Typically ranges from 4 to 12 weeks, depending on the program

Target Audience

Business leaders, managers, HR personnel, team leaders, and individuals interested in conflict resolution

Learning Objectives

• Understand the nature and causes of conflicts 
• Develop effective communication and negotiation skills 
• Learn strategies for conflict resolution and mediation

Curriculum

• Theories and models of conflict
• Communication techniques 
• Negotiation and mediation strategies 
• Conflict resolution methods and best practices

Practical Exercises

Role-playing scenarios, case studies, group discussions, and real-world simulations

Assessments

Assignments, quizzes, exams, and practical assessments

Certification

Certificate of completion or professional certification, depending on the course provider

Career Opportunities

Enhanced conflict resolution skills can lead to better job performance, leadership roles, and career advancement

Diploma in Human Resource Management

1-Year

BA Psychology

3-Years

BBA

3-Years

MA in Human Resources

2-Years

MBA in Human Resource Management

2-Years

Certificate in Human Resources

1-Year/6-Months

PG Diploma in Human Resource Management

1-Year

Conflict Management Specialization  

University of California, Irvine

1 Month

Conflict Management with Emotional Intelligence

Udemy

4 hours

Master of Science in Negotiation and Conflict Resolution

Columbia University

24 months

Conflict Management 

Great Learning

1 hour

Conflict, Feedback, and Negotiation in Health Care

Harvard University

NA

Human Resources Manager 

Handle conflicts within the workplace, mediate disputes between employees, and implement conflict resolution policies.

Crisis Intervention Specialist

Respond to and manage conflicts or crises, supporting and guiding distressed individuals or groups.

Arbitrator

Act as a neutral third party to make decisions or recommendations to resolve conflicts outside of court.

Community Relations Officer

Build relationships and resolve conflicts between communities, organisations, or stakeholders.

Conflict Resolution Specialist

Analyse conflicts, develop strategies and implement interventions to resolve disputes effectively.

Ombudsman

Provide independent and impartial assistance to individuals in resolving organisational conflicts or complaints.

Mediator

Facilitate communication and negotiation between conflicting parties to reach mutually acceptable solutions.

International Development Officer

Work on projects aimed at addressing conflicts and promoting peace in conflict-affected regions.

Negotiator

Represent parties involved in conflicts and negotiate agreements or settlements that satisfy their interests.

Conflict Resolution Strategies

Different approaches to managing conflicts, such as negotiation, mediation, arbitration, and collaboration.

Communication Skills

Effective techniques for expressing needs, active listening, and fostering understanding.

Conflict Analysis

Understanding the root causes of conflicts, including interpersonal, organisational, and systemic factors.

Emotional Intelligence

Enhancing self-awareness, self-regulation, empathy, and social skills for managing emotions during conflicts.

Negotiation Techniques

Principles and tactics for negotiating win-win solutions and building consensus.

Mediation Process

Studying mediation techniques, facilitation, problem-solving, and drafting agreements.

Conflict Management Models

Exploring theoretical frameworks and models for analysing and addressing conflicts.

Cultural Sensitivity

Understanding cultural differences and their impact on conflict dynamics and resolution strategies.

Ethics and Professionalism

Examining ethical considerations and professional standards in conflict management practice.

Practical Applications

Engaging in role-plays, case studies, and real-life simulations to apply conflict management skills.