JEE Main 2027 Registration Live Photo Mismatch Issue: How to Resolve & Important Instructions
Joint Entrance Exam (JEE) Main 2027 ( JEE Main )
JEE Main 2027 Registration Session 1
24 Oct '26 - 22 Nov '26
During the JEE Main registration process, many candidates are facing issues with a live photo mismatch between the uploaded photo and the Aadhaar card photo. For this, candidates need to get their Aadhaar updated or get re-KYC done. Also, the LIVE photo should be captured properly to avoid mismatch errors. Read the complete details below.
JEE Mains 2027 Registration Live Photo Mismatch Issue: How to Resolve & Important Instructions
JEE Main 2027 Live Photo Mismatch Errors: Candidates filling out the JEE Main 2027 application form may face a live photo mismatch error during registration. The error can occur when the photograph captured during registration does not match the existing identity photograph and uploaded photo, or when the system fails to capture the image correctly.
Candidates should resolve the issue before submitting the application form. They must follow the instructions issued by the National Testing Agency (NTA) and avoid using edited photographs or another person's image. Note that the JEE Main 2027 Session 1 registration deadline is November 22, 2026, and candidates should complete the fee payment process successfully by the deadline.
- Why Does the JEE Main 2027 Live Photo Mismatch Error Occur?
- How to Resolve the JEE Main 2027 Live Photo Mismatch Issue
- JEE Main 2027 Live Photo Mismatch: Common Problems and Solutions
- Important Instructions for JEE Main 2027 Registration
Why Does the JEE Main 2027 Live Photo Mismatch Error Occur?
The error may occur for several reasons.
- Outdated Aadhaar photograph: The photograph stored in Aadhaar may not reflect the candidate's current appearance.
- Poor lighting: Shadows or insufficient light can affect face detection.
- Incorrect camera position: The system may fail to capture the face if it is not clearly visible.
- Technical issues: Browser errors, camera permissions or an unstable internet connection may interrupt photo capture.
- Identity mismatch: Differences between the candidate's identity records may require further verification.
How to Resolve the JEE Main 2027 Live Photo Mismatch Issue
Candidates should identify the cause of the error before trying again.
1. Check the Aadhaar Photograph
If the Aadhaar photograph is outdated, candidates should check whether it needs updating. They can visit an authorised Aadhaar update centre and follow the official UIDAI procedure. Once the updated photograph is reflected in the records, candidates can retry registration if required.
Updating Aadhaar may help with an outdated photograph. However, it does not guarantee that every mismatch error will be resolved.
Also, if candidates have their Aadhaar card in DigiLocker but it is not the latest version, then candidates must get their Re-KYC done. Read: How to Do Aadhaar Re-KYC via DigiLocker for JEE Main 2027 Registration
2. Improve Lighting and Camera Position
Follow these instructions while capturing the live photograph during JEE Main registration 2027:
- Sit in a well-lit area.
- Keep the face straight and look at the camera.
- Ensure the entire face is clearly visible.
- Avoid shadows and strong backlighting.
- Clean the camera lens.
- Follow the instructions displayed on the registration screen.
- Do not use filters or edited images.
3. Try Another Device or Browser
The problem may be related to the camera or browser.
- Check the internet connection.
- Allow camera access in the browser settings.
- Use an updated browser.
- Restart the browser and try again.
- Use another compatible device if the camera is not working.
- Use the QR code-based photo capture option if the portal provides it.
Changing devices may resolve a technical issue. It will not necessarily resolve a mismatch between identity photographs.
Also check: JEE Main registration photo & signature specifications
5. Contact NTA if the Error Persists
If the mismatch continues, candidates should contact NTA through the official website of the JEE Main exam.
Candidates should explain the error and follow the instructions provided by the helpdesk. They can keep a screenshot of the error for reference.
Do not share Aadhaar details or other sensitive information on public platforms.
Commonly asked questions
There is no age limit to apply for the JEE Mains exam. Candidates should check the other eligibility criteria before they start the application process.
Check JEE Mains eligibility for 2027 below:
Eligibility Parameter | Eligibility Condition |
|---|---|
Age Limit | No age limit |
Qualifying exam | Class 12/equivalent exam |
Year of passing the qualifying exam | 2025, 2026 or appearing in 2027 |
Subjects in the qualifying exam |
|
JEE Main class 12 percentage criteria | No minimum percentage required to appear in JEE Main |
JEE Main number of attempts |
|
JEE Main 2027 Live Photo Mismatch: Common Problems and Solutions
| Problem | What Candidates Should Do |
|---|---|
| Live photo is not captured | Check camera permissions, lighting and internet connectivity. |
| Live photo does not match Aadhaar | Check the existing Aadhaar photograph and follow NTA's verification instructions. |
| Aadhaar photograph is outdated | Enquire about updating the photograph through an authorised Aadhaar centre. |
| Camera is not working | Try another compatible device or browser. |
| QR code photo capture is unavailable | Follow the capture method provided on the registration portal. |
| Error continues after repeated attempts | Contact NTA through the official website. |
Important Instructions for JEE Main 2027 Registration
Candidates should keep these points in mind while filling out the application form.
- Use their own identity documents and login credentials.
- Complete DigiLocker Re-KYC as advised by NTA.
- Check their name and date of birth against their Class 10 certificate or marksheet.
- Upload a photograph that meets the official requirements.
- Follow the live photo capture instructions displayed on the portal.
- Save the application number and confirmation page after submission.
- Resolve verification issues well before the registration deadline.
Candidates should not assume that the mismatch will be corrected automatically after submitting the form. They must follow any additional instructions issued by NTA.
Check more resources on JEE Mains application 2027:
Commonly asked questions
To make corrections in the JEE Main application form, candidates have login to their accounts on the JEE Main official website using their application number and password.
There is no requirement of 75% marks in class 12 for appearing in JEE Mains 2027.
No, candidates are not required to send the prinout of JEE Main application form to the NTA office.
Candidates can apply for JEE Mains only on the official website - jeemain.nta.nic.in.
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